Privacy Policy for Banana AI Store

Information We Collect

We collect information you provide directly to us when you create an account, use our AI image generation services, make purchases, or contact us for support.

• Account information (email address, name, password)
• Payment information (processed securely through our payment partners)
• Billing addresses and subscription preferences
• Communication preferences and support requests

• Text prompts used for image generation
• Generated images and creation timestamps
• Credit usage patterns and subscription history
• Device information and IP addresses
• Web cookies and tracking technologies for service improvement

How We Use Your Information

We use the information we collect to:

• Provide and improve our AI image generation services
• Process image generation requests and deliver results
• Manage your credit balance and subscription status
• Maintain your generation history (30-100 days based on plan)

• Process payments and manage billing cycles
• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Ensure platform security and prevent fraud
• Enforce our content policies and terms of service

Data Security

• Encrypted data transmission (HTTPS/SSL)
• Secure payment processing through certified partners
• Regular security audits and monitoring
• Limited access to personal data on a need-to-know basis
• Incident response procedures for any security breaches

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and personal data
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from promotional communications

To exercise these rights, contact us at support@ai-banana.app.

Information Sharing and Disclosure

We do not share your personal data with third parties except as necessary for service operation and in the following limited circumstances:

• Payment Processing: We share payment information with secure payment processors (like Creem) to handle transactions
• Service Providers: We may use trusted third-party services for hosting, analytics, and customer support
• Legal Requirements: We may disclose information when required by law or to protect our rights and users
• Business Transfers: Information may be transferred in case of merger, acquisition, or sale of business assets

We never sell your personal information to advertisers, marketers, or other third parties.

Contact Information